When we got in touch by email, the team was very quick to respond, taking less than an hour to get back to us. You can contact First Premier Home Warranty by phone or by email, 24/7. It also has a 90-day guarantee on parts in addition to the more usual 30-day guarantee on labor.
#FIRST PREMIER FREE#
What’s Unique About First Premier Home Warranty?įirst Premier Home Warranty offers two months free when you purchase a plan. This means it’s a legitimate choice if you’re looking for a home warranty. While First Premier Home Warranty is a fairly new business, with only one year in operation, it is rated B+ by the BBB. Nine complaints, largely focused on difficulties making a claim, are now resolved. On ConsumerAffairs, all reviews are five stars, and on TrustPilot, all are ‘Excellent.’ Of 10 reviews collected by the Better Business Bureau (BBB), the average rating is 3.8/5. Is First Premier Home Warranty Legit?Īlthough First Premier Home Warranty doesn’t have as many reviews on TrustPilot or ConsumerAffairs as some competitors, those it does have (eight on each site) are largely positive. This means that if the service is not satisfactory, it can be redone within these time limits. Once your repair is carried out, there is a 90-day guarantee on any parts used and a 30-day guarantee on labor. There is a payout cap of $1500, meaning you will only be covered for repairs up to this limit. The claim will then be assigned to a service tech within 24 to 48 hours. You can request service by phone or through the website, 24/7.
#FIRST PREMIER HOW TO#
How to file a claim with First Premier Home Warranty We obtained quotes for a town home of less than 5,000 square feet in Austin, Texas, detailed below. Purchasing the Premier Platinum will bring the average annual premium to $540, and optional extras will cost more depending on which one you choose. First Premier Home Warranty Plan Pricingįirst Premier Home Warranty is slightly cheaper than some competitors, with a service fee of $60 and an average annual premium of $420 (information supplied by request). If you need to add extra items to your plan, you can choose from the following:įull details of plan exclusions are not given on the website, but when we contacted First Premier, they told us they don’t cover routine maintenance or cosmetic repairs such as doors, shelves, or knobs.
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